Thursday, November 29, 2007

Finally some real Medison-news!

As some people have noticed there has been quite low activity on this blog the last month or so. I have just been waiting for some bigger news to show up, and finally something has happened.

Lets first recap what I haven't posted about:
* Redesigned medisoncelebrity.com. Some new graphics but still broken links. Many references to 2co has been removed, but there are still some links and information around. For example, they use 2co's phone number as contact information.
* Valdi claims that they have bought yet another Brazilian company "The company has 80 employees and it is logical to add this kind of company to Medison", says Valdi Ivancic.
* They also claim that Atalho now is "a part of the company".

Now to the latest news. The Swedish magazine Computer Sweden got a Medison Celebrity sent to them for review. The computer has a Medison-logo and runs Ubuntu instead of Fedora. The writer seems generally positive and it seems like he has forgotten all the bad stuff that Medison and Valdi has done previously in this story. In the article Valdi also claims that they will start to deliver the computers around new year, but "it's a goal and not a promise".
Anyway, so far so good. Now to the interesting part. Later during the day PC För Alla also got a look at the computer, and they could quickly see that this computer actually is the exact same one as Medison showed at their press conference several months ago. Only difference is that they have removed the serial number sticker even more, and placed a Medison-sticker on it.

Oh, maybe there wasn't any news really. Just the same Medison-circus as always.

And just a reminder to all new and old readers: Stay away from Medison and Valdi, they are just energy vampires that won't do any good. At all. EVER.

Tuesday, October 9, 2007

"Medison buying Brazilian Company"

So, I was doing a quick browsing trough Medison's corporate site medison.se to see if there was any changes, and I found the following update on their news-page:

October 8, 2007
Medison buying Brazilian Company
Medison is buying a Brazilian company. "The company has 40 employees and has a logistic structure that we've been looking for", says Valdi Ivancic. [more to come]


So, now suddenly they are buying a quite big company with the money they, according to Valdi him self, don't have? And they are solving the logistical issues by using a company in Brazil, when the computers, again according to Valdi, is manufactured in Asia? Sound like quite a round trip for customers in Europe. I wonder how the "up to approximately US$30" shipping charges are going to cover that...
As usual not one single verifiable detail. I wonder if this has something to do with the fact that ZDNet, CNET and SlashGear (all mirrored by several other blogs and news sites) recently has published articles about everything being a hoax?

Monday, October 1, 2007

Someone still believes in Medison!

And that someone must be working there, since the FAQ on their site has been updated with some Q&A's:

Q: Why can't I buy a laptop now?
A: Just now you can't order any laptops because we are busy completing the delivery of the ones we have already sold. Once that has been done, we will resume taking new orders.

Q: How much does shipping cost?
A: It can cost up to approximately US$30, depending on where you want it delivered.

Whops, another lie in the first answer, as 2co already have confirmed that it was them who suspended Medisons account because Medison falsely claimed that laptops had been shipped. And I really like the wording in the second answer; "It can cost up to approximately US$30", what kind of answer is that? It costs maximum US$30... Or more! Why even write "up to" when they obviously don't know how much the maximum shipping are?
I really don't think that we need to worry about any laptops getting delivered at this stage anyhow.

Over to the people that have given up, Larry Dignan (executive editor of ZDNet news and blogs) has finally given up waiting for his order, writing "...this is a $150 laptop that will never come" in his blog. Larry has been quite active on blogging about Medison, and has until now been quite positive on that the laptops would get delivered in the end.

Another person who has given up is Martin Appel, editor at IDG/PC för Alla (Sweden's biggest and most read computer magazine), has done a Web TV chronical where he claims that he knows that no laptops ever will be delivered from Medison and that they will blame this on the media and bloggers. Actually, Martin wrote an article already in the start of August that he believed that no laptops would get delivered, and that Medison consisted of "Maniacs with wild grown plans and a big hubris". He's even harder than me with the words it seems ;)

Saturday, September 22, 2007

Three months has passed...

I almost forgot about it, but it has now been over three months since the Medison Celebrity was made available for purchase trough medisoncelebrity.com. Time for them to celebrate maybe? Or maybe not, since they haven't really sold any...
It doesn't seem like they want to give up though. Customers who has contacted Medison has received replies like:

"We are sorry, but just now you can't order any laptops because we are busy completing the delivery of the ones we have already sold.
Once that has been done, we will resume taking new orders.
Please check our website later for more information."

and

"At this time can't give a precise date for the delivery but we do ask you to be patient. We hope that you are satisfied with this reply, please don't hesitate to contact us if there are any other questions."

Sounds very convincing and trustworthy, doesn't it?

Wednesday, September 19, 2007

Explanations regarding 2co

Just as last time that I wrote questions regarding 2co's acting in this affair, I feel that I get many comments about the blog entry from people that just have read the last few posts and argues about that 2co has already answered everything, that they have handled everything perfect, that I'm spreading misinformation and so on. So it's time for some explanations again.
Please note that this isn't directed towards 2co, this is just an explanation to the readers that don't want to spend several hours reading 2co's forums and the 70+ post on this blog, including discussions in the comments. I'll try to cover some of the reactions point by point.

Everyone who is worried can just cancel their orders!

I don't believe it to be the customers responsibility to investigate the legitimacy of a product sold by a reputable company like 2checkout (remember that they are Medisons reseller, not just payment provider). If a customer purchase a product, they should expect to get it delivered, or if it cannot be delivered get a cancellation notice in a reasonable time frame with an explanation.
Let's also remember that there is lots of people out there that doesn't read Swedish technews, this blog, 2co's forum or any other source that brings light on this issue. Many people have probably totally forgot about that they placed an order three months ago.

2co has already answered the questions, stop bugging them!

Yes and no. I took their statement about the canceled orders as just what they wrote, that it just was about the orders marked as shipped. But as you can read in the comments of my previous postings, on 2co's forums and on several news sites many understood it as all orders was canceled. Therefore I felt that a clarification on the matter was needed from 2co's side. And as it turned out, it was just as I suspected, and a clarification was obviously needed. I would also like to add that I'm totally satisfied with e's answer on the questions, and wonder why it was so hard to answer in a good way from the start.

The problem is not with 2co, they protect the customers!

Yes and no, again. I do agree that they protect the $150, but that is where their responsibility ends according to them, and that's what I don't agree with. If something is sent, and the buyer pays for shipping (as Valdi himself has said), 2co will not cover this extra cost. So imagine if 4Kg of papers are sent (I'm not claiming that this will happen, but Medison has at least shown that they can ship nothing and claim the opposite) from China to USA via UPS, it won't be very cheap. Also, 2co will according to their buyer's agreement not cover any warranty issues and as we know that it can take 3+ months for Medison to answer an e-mail, warranty service might be a hard thing to get from them.
I also don't believe that 2co's responsibility ends at the customers in this case. Valdi is using 2co and their statements ("...it is the opinion of 2CO's CEO that Medison is a legitimate enterprise...") as an argument for their legitimacy towards other partners. This is an issue because Valdi has clearly shown that he is good at one thing at least, and that is to make money disappear (intentional or not), and could lure these partners into losing invested money.

2co has handled this whole thing as they should.

No. 2co has made several statements that they wrote to gain trust from the buyers that they haven't lived up to. Let's take a couple of examples:

They wrote “The order form *will* be corrected. Unfortunately, my point team on resolving many inquiries was collectively unavailable but you'll see the some presentment changes and clarification made soon” about one month before stopping new orders, but it was never fixed.

They wrote "We will require tracking information in this case." on the question if Medison was required to supply tracking numbers on all orders marked as shipped. When the shipping notices were sent out without tracking information their answer changed to “We do not need a tracking number to do verifications this is done by telephone". After this, they even reported to blogs and media that customers had received laptops, just because they received some false reports on that.

They wrote “We've been really supportive and responsive to many questions but, at the end of the process, customers who ordered and have not already canceled will receive one of two communications from 2CO: a). We're canceling your order, or; b). Your order is ready to be shipped -- please reauthorize this sale”. As we all know, the customers that had their orders marked as shipped and charged never received any request for re-authorization. Their reply to this afterwards was that no re-authorization was needed, since shipping was free to Sweden. Not only didn't their first statement mention anything about that it was in regards to shipping, Valdi has clearly stated several times that shipping isn't free, even to Sweden!

Let 2co belive what they want!

Sure, they can believe what they want. Everyone can believe what they want. But, expect the things written above, there is more. To be able to trust a company doing business as a reseller like 2co, it's important that they have good rules towards the suppliers. 2co do have good rules, but do they make sure that the suppliers, Medison in this case, follow them? Let's see:

"Supplier shall maintain sufficient inventory to fulfill purchases by 2CO for resale to Customers in a timely manner. Supplier shall not rely on the existence of a particular Transaction to obtain funds or credit to enable Supplier to obtain the Product necessary to complete the Transaction."
Does anyone think that over three months is "a timely manner", if anything even gets shipped?

"Supplier owns or otherwise has the full right and authority to use and disseminate (1) all information, data, graphics, text, video, music, or other intellectual property which forms a part of its web site, or which is used by Supplier in its advertising and promotional efforts, and (2) the Products it supplies to 2CO (or to potential Customers)."
Medison did not have the right to use Clevo's pictures, apple's privacy policy, Tele 2, Microsoft or Deltaco's ads and logos.

"Supplier is in compliance with all applicable national, federal, state, and local laws, rules, regulations, requirements and/or other standards established by any governmental authority having jurisdiction to control such activities, including, without limitation, the Federal Trade Commission, and State and local consumer protection agencies; Supplier is also in compliance with the regulations of applicable credit card associations regarding the sale of Products over the Internet or other transactions where the credit or debit card utilized for the purchase is not present, which are in effect prior to the effective date of this Agreement, or which become effective during the term of this Agreement."
Medison does not comply with laws in Sweden and UK, from where they operate.

"Supplier shall at all times respond promptly to inquiries from 2CO on behalf of Customers or from Customers directly, and shall endeavor to resolve disputes with said Customer."
There is e-mails sent almost three months ago from customers that hasn't been answered.

"Supplier is expected to maintain a ready inventory of the Products it offers for sale to 2CO, or promptly notify 2CO that an order will not be fulfilled in a timely manner."
See above answers.

"Notifying 2CO that a Product has been shipped to a Customer prior to shipment having occurred."
This has already been covered by 2co.

You need to be more neutral!

Neutral about what? If there would have been any positive in this story, I would have written about it. But there hasn't been one single positive thing to report since all this started three months ago.


Your grammar sucks / You don't have the right to... / You're not a journalist / Keep to only posting news / and so on.

I'm not a journalist. I'm not a news agency. I don't pretend to be an authority of any kind.
I'm a blogger that writes about what I feel important, and as long as I don't spread any misinformation I don't see any problem. Don't like it? Don't read it!

Monday, September 17, 2007

2checkout still supports Medison

(This post in short: It's NOT over!)

As you might have read, I posted the following questions on 2co's forum some days ago (the full conversation can be found here):

The questions we need answers for at this moment, to settle some speculations at least, are the following:
* Are Medison still able to mark the open "authorized orders" as shipped, without any proof at all like last time?
* What will you require Medison to do to open up orders of them again, and what proofs of this will you require?
* How long are the deadline until you cancel all orders if the above isn't met?

These questions should be easy to answer and shouldn't violate anything or anyone. These questions are the ones that currently are in the customers and the general public's interest. Agreed?

kristin from 2co has now posted a reply:

"The questions you want answered are directly related to vendor status and that is confidential information. Since the orders erroneously marked shipped have been refunded there are no additional credit card orders in our system which need to be canceled.

2Checkout carries the liability in regard to this issue and the proofs we will require are also subject to negotiation between Medison and 2Checkout.

Your concern, as either a "potential vendor or customer" should end with the knowledge that you, as a consumer, are protected and that you, as a vendor, won't be the topic of conversation due to a self-appointed protector the the online shopping community who believes they should be privy to internal communications about your business, product or past.

2Checkout was founded to help the entrepreneur. We do business with a quite a few people with bad credit, who lost their merchant accounts due to excessive fraud or who simply want to dip their toes into the online selling community before diving in with long-term contracts, etc. That is no way is indicative of a lack of commitment toward protecting our consumers because we hold the fiscal responsibility. "Buyer beware" doesn't apply when 2Checkout is the middleman.

You've managed to skew that perspective around because we won't play into your desire to be the source of information regarding Medison and if customers or vendors choose to go elsewhere because of that I would hope they'd reconsider because you've done a great disservice in generating any type of doubts about the integrity of our business.


Finally, should Medison get the kinks worked out I'll personally be buying a laptop or two. Especially if it is sold via 2Checkout. It's a bargain."

Yes, that's right, instead of answering the questions, they go full out with a personal attack against me. Good work, that really shows how serious they are. :/
They also show that they, for some reason, still believes that the laptops just are some "kinks" away. Unbelievable.

The small answer we do get though, is that all orders except the few hundred that was marked as shipped still stands, and that the persons with those orders could have their cards charged without any delivery what so ever, and have to wait for a month for 2co to return the money as last time.

I posted the following reply:

Thanks for your reply. Can I take this answer as a confirmation that all other orders still are active? Would be great with a clarification on that, since many customers believe that everything is canceled from your previous replies, and it has also been reported that all orders has been canceled on news sites. You must agree on that it's important with proper information to the customers at least?
I would also like to say that I don't understand the part about "you've done a great disservice in generating any type of doubts about the integrity of our business". The only thing I have done is to ask questions in the public interest and provide you, other partners, media and customers with facts. If that creates doubts about your business it's really your own fault!


That will be my last try to communicate with them, they have clearly shown that they rather want people to spread rumors and speculate instead.

In other news, medison.se was down for some time earlier today with the message:

Account over bandwidth
Maximum bandwidth has been exceeded and this page has been temporarily disabled. Please go to your service manager to purchase more and reactivate.

Remember what Valdi wrote in the last press release, that they changed hosting provider to increase the availability of the sites? No comments from me necessary...

Digg my article

Saturday, September 15, 2007

So what now?

Yes, what now? Is the story over? What will happen next?
What we currently are waiting for is Valdi's press release that should come "soon" as he said last Thursday. Were also waiting on what action he will take with the now defunct order button on medisoncelebity.com, that hasn't been working since Wednesday. It wouldn't really surprise me if he set up an account with paypal, worldpay or Google checkout instead, or just claim that THEY chose to take down the order page until they have solved the "logistic problems" with current orders.

I'm also waiting on answers from 2checkout on the three following questions that should be answer without breaking any contracts or things like that:
  • Are Medison still able to mark the open "authorized orders" as shipped, without any proof at all like last time?
  • What will you require Medison to do to open up orders for them again, and what proofs of this will you require?
  • How long are the deadline until you cancel all orders if the above isn't met?

Anyway, I listened to Medisons press conference (the one from first of August). It's even more crazy when listening to it now in retrospective. As many people have requested it, I'm considering to transcribe some of the parts to English while waiting, if people still are interested in it. The audio files are over two hours, so it will probably take awhile, but I can do in parts and post it in sequels. I can give you a quick sample:

Journalist: - The computer has a Czech keyboard...
Valdi: - No, It hasn't. It, it has Czech keys yes, but it's not a Czech Keyboard.
Journalist : - But what are the definition?
Valdi: - Ehhh, no, this keyboard also have other... so... other keys except the Czech ones... that are on other keyboards. So it is not a Czech keyboard.

As a side note you can see from this photo taken at the press conference that it actually has a 100% Czech notebook keyboard layout.
So if you like me too do an English transcription, please give me a shout in the comments or e-mail me and I'll start work on it if the interest is high enough!

Thursday, September 13, 2007

"Answers" from 2co & Medison

Jnytt published a short notice today about the cancellation of orders like many other sites and newspapers. The difference i Jnytt's article is that they apparently got in contact with Valdi regarding the cancellations. He doesn't want to comment, but still says that "it's just a few persons that have chosen to cancel their orders, that has had their money returned". He also said that they will release a new press release "soon". This does not match what 2co has said at all.

2Checkout also posted a response to my last post, as usual in their "we answer, but doesn't really answer anything anyway"-way:

"All remaining orders are authorizations only and will resolve back into the customers account if they have not done so already. No funds have been taken from their cards. Customers may feel confident that 2Checkout has continually monitored this matter, and that certain measures have been taken regarding Medison's account."

As I understand this answer, they are continuing their support for Medison. I have replied with the following post:

"Do you still do business with Valdi/Medison? Do they still have the option to mark those orders as shipped without any details at all like they did, causing customers to be charged?If you plan to continue your support towards Medison/Valdi, what will your requirements be to open up for new orders?
And if you continue your support, why? There is at least four direct breaches towards your TOS..."

And as a direct result of their book-example of bad and inadequate communication, many newspapers and sites are reporting that 2co has canceled all Medison-orders, which isn't correct.

Edit:
Oh, and in an interview in Aftonbladet, Medisons "Swedish CEO" Robert Klanjac answers "no comments" to all questions! I don't think that guy ever has said anything useful regarding Medison.

In other news, two persons has been removed from Medisons management according to medison.se; Per Söderberg (Sales Manager) and Lauri Kuru (Press Relations) are no longer listed there. None of those persons has ever commented anything in regards of the Medison Celebrity.

"2CO has suspended accepting new orders"

2co has made the following statement on their forum:

"Due to the logistical problems currently preventing Medison Europe Limited from shipping their Celebrity laptop, and the backlog of current orders, 2CO has suspended accepting new orders at this time.
Some orders were inappropriately marked as shipped, in violation of 2CO's terms of service, and therefore the cardholders were billed. Affected orders will be automatically refunded within the next 48 hours unless the customer specifically requests to suspend the refund at this time. Affected customers have been contacted separately via email."

I'm still very perplexed by the wording of their answer. Seems like they are prepared to continue working with Medison and Valdi even after that he clearly has shown what he is capable of, just if they solve the "logistical problems". It also seems like that they won't cancel orders that are ordered but not not marked as shipped. Are they just waiting for those orders to get "inappropriately marked as shipped" too?

Wednesday, September 12, 2007

Breaking news: 2co cancel Medison-orders!

Several persons have reported both on different forums and in e-mails to me that they have had their orders canceled by 2checkout, the payment provider Medison uses. The mail has been sent to the persons that got a shipping notice and had their credit cards charged three and a half weeks ago. The e-mail contains the following text:

"Dear 2Checkout customer, I thank you for your patience regarding your Medison Celebrity Laptop. I apologize, but due to certain logistical problems, your laptop will not be able to be delivered at this time. 2Checkout.com has issued you a full refund and you should see this on your statement within 5-7 days. 2Checkout.com will contact you and inform you when you may replace your order for your Medison Celebrity laptop."

This means that 2co confirms that these orders was marked as shipped in their system before any actual shipment was made. What surprises me most about this is that it seems like 2co will keep on having Medison as a supplier, even that this is a clear violation of their own Terms of service for suppliers. The terms clearly states that the suppliers account should be "immediately suspended":

"If 2CO ascertains that Supplier is allowing or conducting any of the following listed activities, the Account will be immediately suspended and funds for completed sales of products or services to 2CO will be withheld from Supplier pursuant to Section 13:
[...]
Prematurely Marking Products as Shipped to Customer: Notifying 2CO that a Product has been shipped to a Customer prior to shipment having occurred."

I'm getting more and more confused about 2co's actions each day, I wonder what they really are up too?

---

Update: As a reader noted in the comments, it is not currently possible to place any orders trough 2co currently, after the first page it gives an error. I of course ask 2co why this is, and if they actually have suspended the account after all!

Tuesday, September 11, 2007

medison.se suspended again!

I contacted Medisons new hosting company that hosts medison.se, and asked why the domain was down. Their answer is that it was due to misconfigured DNS-entries.
However they will not provide hosting for Medison at all due to everything surrounding this story, that it was a mistake from their side to accept them as a customer, and has suspended the hosting account. I wonder who Medison will contact now? I guess he's running out of cheap web hosts supporting .se-domains...

The full answer follows:

"Hej Tommy! Kontopaketet registrerades igår, och de har angivit fel namnservrar så därför fungerar ej deras sida.Vi kommer suspendera kontot ikväll och har kontaktat ägaren om detta. Kontot kommer sedan avslutas.

Vi anser inte att vi kan erbjuda webbplats för medison.se - vi känner väl till detta fall, men har tyvärr begått misstaget att skapa kontot trots allt - ibland blandar man ihop alla de olika domännamnen som förekommer.

Med vänlig hälsning *****

TT: "Valdi has no registered income"

TT has published yet another article regarding Medison. I'll publish it fully translated to English (Have used a machine translator in some parts, sorry if someting is unclear), because I don't think that any extra comments by me are necessary ;)

The debated computer firm Medison owner says that he can finance the project until the business goes around.

But the CEO, with 90 percents of the shares, had no registered income last year and lacks taxed fortune.
- I have lived on my wife. It is her that has supplied the family. Now, it's my turn, says Valdi Ivancic to TT. He does not want to say how much he or the four other owners that owns 10 percents has invested in the company. But total amount itself is according to Ivancic about a in the context very modest sum - about a half million Swedish crowns (about 73 500 USD).
This should, apart from other expenses, be enough to producing the upwards 300 000 portable computers that Medison says has been ordered from the company.


Agreements
- Because of that we have certain agreements with those that produce, assemble and distribute, we don't need to have much more money than that right now, says Ivancic.He states in other word that Medisons collaborative partners, whose identities are not disclosed, give the company credits. But he does not want to describe the contracts in detail. Neither Ivancic wants to tell how much Medison pays per produced computer, according to him only in consideration to the producer.

"Virtual" companies
Ivancic, who is CEO and majority owner in Medison, is nationally registered in Sweden. But the company itself, with the complete name Medison Europe Limited, is registered in Great Britain. A head office does not exist.

- The company is constructed virtually can one say. We are very few persons and we are on traveling foot permanently. Because of that, we sit and communicates a lot via internet and telephone, says Ivancic.
- That makes it difficult to say about the company is here or there.

Was started recently
Medison started the launch of their low cost computer last spring. But Medison Europe Limited was started as late as in the middle of July, according the British company register. According to Ivancic the choice of registering country depended on that the suffix "Ltd" in the name is more internationally accepted than the Swedish "AB".

Earlier have several other Medison-companies with connection to Ivancic, that has been registered in Sweden, been discontinued or has gone bankrupt.

The CEO states that he periodically since 2004 has been living in Brazil, where he been on paternity leave but also has been joint owner and counselor in different companies. He has however all the time been nationally registered in Sweden.

In the two last income-tax returns, those for year 2004 and 2005, he has all in all a declared income from service of just over 20 000 Swedish crowns (about 3000 USD).

New press release from Medison

IDG/Computer Sweden today published a new press release sent to them by Medison. Unfortunately it only seems to be written in Swedish this time:

"Medisons avsikter och datorer till alla
Den senaste tiden har Medison medvetet valt att lägga kraft på att leverera Medison Celebrity laptops till sina kunder. Vi har valt att under en period inte gå ut och bemöta rykten och en del lögner som skapat kritik mot företaget, enskilda personer i Medison och mot den produkt som Medison har. Några individer som skriver bloggar och i diskussionsforum har näst intill gått ut och skrivit att Medison skulle vara ett blufföretag, men även uppmuntrat sina läsare till ren förföljelse av nyckelpersoner i Medison.


Vi på Medison ser att det är svårt att sätta stopp för rykten och lögner skapade av personer som inte har någon insyn i Medison som bolag, vare sig vad gäller avtal, produkter eller betalningsförfaranden. En del av dessa individer väljer att sprida rykten och lögner för att skapa en stark kritik mot företaget Medison. De må göra det av ren avundsjuka eller med andra motiv i bakgrunden, men det kvarstår att dessa individer inte har någon som helst information om leveranser, betalningar eller huruvida Medison skulle vara ett blufföretag.
Ett sådant rykte, byggt på rena lögner, kom den gångna helgen då Medison hade ett tillfälligt stopp på sina sidor
www.medison.se och www.medisoncelebrity.com på Internet. Det har skrivits och spekulerats kring om Medisons ägare har tagit pengar som köpare ska ha betalt för en dator och försvunnit ut från Sverige och nu befinner sig på hemlig ort för att fly rättvisan. Medison svarar nu upp mot denna kritik och beklagar det olyckliga avbrottet på hemsidorna. Detta har vi ju sett kan drabba även riktigt stora företag så sent som i förra veckan. Medison har valt att omdirigera sina sidor på Internet så att vi kan ta emot många fler besökare till våra sidor. Vi har tidigare fått in önskemål om att lägga ner resurser på att öka tillgången till våra sidor på Internet då det under vissa perioder har varit svårt att tillgå dem för allmänheten och våra kunder. För att tillgodose detta önskemål valde således Medison att lägga sig på servrar som vi tror ska kunna svara upp emot den förväntade trafikökningen. Anledningen har alltså INTE varit att Medisons ägare på något vis skulle ha kommit över pengar för att lura några köpare.

Medison har istället inte fått en endaste krona in i bolaget av de beställningar av Medison Celebrity datorer som kommit in via vår hemsida. Pengar har reserverats på beställarens egna konto för att efter en leverans kunna betalas ut till vår amerikanska partner 2Checkout.com (2CO). Först när datorer levererats och 2CO har kunnat verifiera att våra kunder mottagit en Medison Celebrity dator, så har Medison en chans att få pengar överfört till bolagets egna kassa.Medison är ett seriöst företag och kommer att leverera datorer till dem som beställt en dator av oss. På grund av den stora efterfrågan på vår Medison Celebrity dator, även kallad folkdatorn eller tusen-kronors datorn, som kommit in på så kort tid, har vissa delar i logistikledet inte fungerat som de ska. Det innebär dock inte att vi inte kommer leverera eller att man inte kommer få den utlovade produkten för de pengar man betalat. Vi beklagar att så många har fått vänta lite längre än de, från början utlovade, 4-6 veckorna, men vi var ute redan den första augusti på en presskonferens och meddelade att det skulle kunna röja ytterligare ett par veckor på grund av just den stora efterfrågan som kom på datorn.

De som trots denna information känner en viss osäkerhet eller har ändrat sig har naturligtvis den möjligheten att avbryta sin beställning och då ha tillgång till sina pengar igen. I de få fall som det ska ha dragits några pengar via 2CO så kan även dessa pengar fås tillbaka. I samtliga fall uppmanar vi våra kunder att kontakta 2CO för att göra en sådan eventuell avbeställning.Medison har fått in stora orderingångar världen över och företaget förhandlar om exklusivitet med flera företag i flera länder. Vi har fått ett fantastiskt stort gensvar på så kort tid med en minimal organisation. Medison har för avsikt att fullfölja sina åtaganden gentemot sina kunder och framtida partners.

Vi på Medison uppmanar Er som följer Medison och det som skrivs om företaget eller nyckelpersonerna, att inte tro gå på rykten och lögner om att detta skulle vara en bluff. Vi är seriösa affärsmän och gör detta för att ge alla en jämlik möjlighet att få ett demokratiskt redskap som vår Celebrity laptop är. Vi erbjuder detta redskap för ett pris som tidigare var omöjligt att få som konsument. Vi tar vårt fulla ansvar och vi tar hand om våra konsumenter och blivande Celebrity-ägare. Vi kommer att leverera!

Valdi Ivancic

CEO & President

Medison Europe Limited"

Hopefully someone will translate it, or maybe Medison will do so themselves later. But it's the worst press release yet from them yet with loads of pure BS. I'll try to cover some of Valdis points:

"Some individuals that writes blogs and on forums have almost said that Medison is a scam company, but has also encouraged their readers to pure persecution of key persons in Medison." He goes on and writes that it's really hard for them to stop these rumors and speculations, because the persons that writes them doesn't have any insight in Medisons business, contracts, products, payment procedures, deliveries, or if Medison is a scam. The persons that write this do it because of "pure envy or other motives in the background".
Newsflash Valdi: It's not only on blogs and forums that you can read about that Medison might be a scam and is an unserious company. It's everywhere. Newspapers, serious business-sites and so on. And what about the "persecution"? I read loads of blogs and forums about this, but I haven't seen anything about anyone who encourages persecution of anyone in that way.
And of course people doesn't have insight in Medisons business, how could we? And why is it so hard to answer the accusations and rumors, just give us the information that give us anything trustworthy that can be checked with the sources.

After this, he writes about why they changed hosts and the speculations about that they would have shut down the sites and ran of with the money. He writes that thatisn’t the case, but the reason of changing hosting provider was because they have received requests from customers to "increase the availability" of the sites because customers have had problems reaching the sites during "certain periods". To meet this request, they choose to "put themselves on servers that they believe can cope with the expected traffic increase".
Oh, really? Where can we read about those accusations? Sounds quite interesting to read. I thought that the speculations were that their sites were disabled by their previous hosting provider due to one reason or another. And when would these problems have been? I check both sites daily, and never had a problem reaching them until this weekend when they changed hosting provider. And is the solution to this really to shut down the sites and make them inaccessible? As of this moment, medison.se is yet again unreachable, and pages are still missing from medisoncelebrity.com.

Valdi also goes on with the same story as usual about that the customers money are safe with 2co, and that the delay are because of "logistical problems". Seems like it's this story that 2co has bought without getting any facts. He also say that the computers are delayed, but doesn't mention any new date. They also negotiate with several companies in several different countries about "exclusivity", whatever he means with that. He ends with writing that people shouldn’t trust the lies and accusations about Medison, the rant about "democracy" and that they are a serious company that cares about their customers and that they will indeed deliver all computers. Oh please...

Monday, September 10, 2007

New article with Valdi-interview

TT (Swedens biggest news agency) has written a new article containing an interview with Valdi himself! The article are getting published by many major Swedish papers and sites, one of them SvD. A short summary:

  • Valdis "best guess" is that the first computers will arrive in "a couple of weeks". (Tommy: So what about the orders that already has been marked as shipped??)
  • The problem with delivering the computers at this stage is purely a "logistical problem" caused by the "big demand". (Tommy: About 7000 orders according to 2co. Is that really a big demand for Valdi, that earlier wrote in his CV that they were prospecting sales of 200 000 computers per month?)
  • Many of the computers has already been manufactured and assembled in different parts of the world. Valdi does not want to say where they were manufactured or where they are now.
  • Valdi says that their partners (that he doesn't want to mention, as usual) have understood the "seriousness" and are working on getting the computers to be delivered. (Tommy: Anyone surprised? Just in line with his earlier statements)
  • Medison do have some computers ready to be shipped, but they won't send them until a bigger part of the orders can be delivered, to silence critics that say that they only would deliver some computers and then run off with the money. (Tommy: Again, what about the orders already marked as shipped? Also, 2co has confirmed that this can't happen, so why bother?)
  • The reason they sell the computers so cheap is purely because of "democratic issues". If they would have done it to earn money they "would have done something else". (Tommy: So, first they say that they will earn money from only sell computers, then they change it to that they will earn money from ads and partnerships, and now they don't need to earn money at all?)
  • The article is summed up by the fact that Valdi has had many unsuccessful businesses earlier. (Tommy: I have covered this on the blog in details earlier)

The article is written in a quite negative way in total.

2co: "We cannot tell if anything has shipped"

For the first time in quite some time 2co has actually written an actual answer to a question on their forum:

"Some orders have been marked as shipped, but no tracking information has been received and therefore we cannot tell you if they have in fact been shipped."

and

"These are electronic funds and no interest can be gained by 2checkout, on the contrary, 2Checkout has to pay a fee to refund these orders."

I still find it very strange that they keep on trusting this company that abuse their system in this way, remember that these orders was marked as shipped over two weeks ago. Other than this, they keep on going with their mantra that the customers money are safe.

Sites (somewhat) back up

www.medisoncelebrity.com and www.medison.se are somewhat back up. medisoncelebrity.com are now hosted by Yahoo! and medison.se by ManuFrog. Even that the sites are "online", much of the content are still missing. On medison.se it just says "This site is under construction" with a Medison-logo, and lot of pages and graphics are missing from the site. One of the more funny things noted by readers is that trying to get to the product page you get a "404 not found" error message ;)

Anyway, I wonder how long the sites will be hosted by the new hosting providers, if the sites actually were suspended from Surftown...

Saturday, September 8, 2007

Medison's sites closed & more

Sorry for not posting earlier but I have been extremely busy the last few days with stuff going on in my "real life" so I had to prioritize that. Thanks for staying put though ;)

First of all, Medison's both sites seems to have been pulled from their host surftown. The following message has been floating around:

"Medison is changing webhotel for the websites www.medison.se andwww.medisoncelebrity.com.

We are told that the redelegation will take up to 48 hours before our websites will work again. We are doing our best to speed up the process.

During this time it will not be able to buy Medison Celebrity laptops and it will not be able to reach us on e-mails.

Temporarily e-mail addresses are being set up and will be posted in public asap.

Everyone who has ordered a Medison Celebrity laptop will receive a laptop. For checking your orders or cancel the order, please contact2CO on www.2checkout.com during these days.

Sincerely,
Valdi Ivancic
CEO & President
Medison Europe Limited"

I have not however been able to verify if this message really is from Valdi or not, but it seems like surftown has suspended the sites from their side. It also seems very strange to fix temporary e-mail addresses AFTER the site was taken down, if it was by them self.

In other news 2co first claimed in Swedish news that the first laptops actually had been received by customers, but they withdrew this statement later saying that it only was a story pulled by bloggers and customers trying to get more information regarding the matter.
Now 2co instead writes on their forum that they have given Medison a deadline before they cancel all orders & refund all customers. They have not however said when this deadline will be. They also write that they actually has seen one of the laptops, but most likely it's the same Clevo that was shown to Swedish press with scratched off serial number and Czech keyboard.

Sorry for the lack of links, I'm posting from a laptop with 3G modem and are a bit short of time, but links to all the news & posts can be found in the comments of my last post.

Saturday, September 1, 2007

The latest news: No news!

So, it's now the first of September in Sweden, and the first deliveries from Medison was supposed to been yesterday according to Valdi's last delay-notice. It's also one week since the first shipping notices was sent out, without any tracking numbers or information on when those orders should be delivered or from where they were sent. So what happens now? Seems like no one knows, or at least wants to talk about it.

IDG/PC För Alla wrote an article about it yesterday (Friday the 31st that is) where they sum it up and they also state that they have been in contact with several distributors and shipping partners since EMEA Services jumped the ship, but no one has any partnership with Medison. They have also talked with the service provider Infocare again, and they state that they still don't have any contract and it seems like there won't be any (surprised?). They have also tried to contact Valdi several times without any result.

And the last of yesterdays non-news is that 2co wrote an "answer" to my open letter that don't have any answers at all. Just some random BS not relating to my letter at all:

"This is to reiterate that 2Checkout is in continuous contact with Valdi in regards to Medison and their Celebrity laptops. On two occasions, we have met face to face with Valdi to address your concerns and to help solve certain logistical problems. If you have placed an order, be assured that no funds will be taken from your card unless the item has been marked shipped. If your order has been marked shipped, no funds will be released to Medison until you have received your laptop.
2Checkout would like to thank all of you that have been active in our forums in your search for information. We will continue to answer questions that fall outside of our privacy policy in the attempt to keep you as informed as we can.
It is in the best interest and a matter of integrity for 2Checkout.com to continue to protect it’s customers (you) and it’s vendors (in this case Valdi), in effect, you are all 2Checkout customers.
I would like to thank you all for your patience regarding these matters."


I don't understand why they even won't try to answer the most important questions, at all. Not the questions asked by me, or anyone else. They have written stuff like "We will continue to answer questions that fall outside of our privacy policy in the attempt to keep you as informed as we can." several times now, but haven't replied to any question at all with a valid answer since the shipping notices was sent out.

Feel free to create an account on their forum and ask for answers, it might help if they see that more people actually are interested in their actions and answers! The thread is located at http://www.2checkout.com/community/support/topic.php?id=309

Thursday, August 30, 2007

Regarding the letter to 2co

Wow, what an overwhelming response! Thanks for all comments on the blog, mails and posts on different forums. I really appreciate all feedback!

Now, I would like to answer some questions and do a few clarifications regarding my letter. It seems like some people reads things that I didn't write, and other people doesn't read what I wrote but comment anyway. Let me first start with what I'm not saying: I'm not saying that Medison is performing an intentional scam, I'm not saying that 2co is an unserious company, and I'm not doing any doubtful or false claims. I don't believe that the questions is unjustified, but that is of course a subjective thing, I'm not claiming to be any kind of expert or know-it-all in this kind of matters.

A little clarification on why I wrote this letter now, why it might sound a bit harsh might be in place: The reason why I wrote this now is because that money has been withdrawn from buyers cards, without the security and convenience steps that 2co previously has written about. Suddenly, when the shipping notices was sent out without any tracking numbers, the previous requirement from 2co that Medison had to provide this was just thrown out of the window without any valid reason. I feel that the questions about this and the other things stated by 2co needs to be answered for customer safety. How long will 2co keep the money before they release it back if no computer arrives for example?
And the reason for the some what hard words and tones is that many people, including me, has previously been asking these questions without getting any valid answers, or that the validness of the answers drastically has changed after the last weeks event after the shipping notices.
Some people are also asking "Why now, why not wait until the deadline?", "Give them time" etc. My questions to those persons are: What deadline, give them time for what? The questions are still very much important even if some computers arrive, not all orders will be delivered at the same time. And how long time should people be expected to wait? The previous deadline two weeks ago? The new deadline tomorrow? The eight weeks Medison mention on their website? The three months that Valdi wrote in a previous announcement? Or even longer?

And last, I'll try to answer the question why I do this again. I'm interested in technology, I have previously been involved in uncovering big IT-scams here in Sweden, and I'm trying to do the general public a service. Why do someone help an old lady walk over the street? Why do someone try to stop a burglary of an unrelated person? Why do people do other stuff out of pure interest? Why do people write blogs? It's not my intention to get all deep on you, but this is how I feel, and I hope you get the point.

Anyway, let's just hope that 2co at least try to answer the questions, I don't see why they shouldn't our couldn't if they have pure intentions. Then all this wouldn't be an issue. Well, I'm not exactly expecting an answer on question #1, but the rest of them at least ;)

Open letter to 2Checkout: Time to take responsibility

To: 2Checkout.com, Inc

By: Tommy Truthseeker
August 29th
Gothenburg, Sweden


Dear Sirs and Madams and To Whom It May Concern,

Let me first state that everything told in this letter is based upon facts if nothing else is stated. If you have any questions regarding the source of information of any given statement, please contact me and I will provide the source.

This letter addresses the concerns and issues with 2Checkout.com, Inc (2co) supplier Medison Europe Limited (Medison) and/or Valdi Ivancic (Valdi) and 2co’s role, responsibility and handling of this matter.

1. The first question I ask why 2Co, as the serious company you claim to be, continue to have Medison as a supplier, after being notified about that the following about Medison and/or their CEO Valdi:

* The company and/or it’s CEO Valdi has at multiple occasions lied and exaggerated about their history, the products they sell and many more things.

* The company doesn’t have any valid contact options for its customers. No phone or fax-numbers. No monitored e-mail. No valid shipping or visiting address.

* They don’t answer any questions from the press after being confronted about a confirmed lie.

* A company who’s only employed person and CEO are applying for a head position at a Swedish county, this with a CV consisting almost only of lies and exaggerations.

* A company and person whose past in business only has managed to loose money and doing suspicious things.

* A company that violate several laws in the country that they are based.

* A company that several times have proven not to have the competence or possibility to pull of a project like this.

* A company that even can’t provide any information on what the final price will be, not even how much shipping are and how it will be paid.

* A company that can’t provide any information when their product will be shipped.

* A company that can’t even update their own website with correct information. For example, “Due to the unexpectedly high traffic to our support line past 24 hours it broke down” has been stated on their site for over one month.

Again, why oh why would ANY sane, serious company do business with a proven unserious and incompetent company and/or person like this?

My next questions are regarding 2Co’s previous and current handling of this matter.

2. For almost four weeks ago, one of your employees wrote on your forum: “We're definitely working with Medison to clarify the shipping issues. You'll see more information made available as it becomes available.” No new information has been given since then. Why is this?

3. Almost three weeks ago one of your employees wrote on your forum: “The order form *will* be corrected. Unfortunately, my point team on resolving many inquiries was collectively unavailable but you'll see the some presentment changes and clarification made soon”. Also the information that this problem existed was notified almost five week ago. This issue has not been resolved and it still says “Scandinavia – FREE” as only shipping option, when Valdi him self has stated that all customer must pay for shipping. Why hasn’t this been fixed as you stated it would be? How do you define “soon”?

4. When confronted about the fact that the recent shipping notices didn’t contain any tracking numbers for the shipping, you answered: “We do not need a tracking number to do verifications this is done by telephone”. When asked about if Medison would need to provide tracking numbers earlier, you reply was: “We will require tracking information in this case. Due to the large number of orders we will undoubtedly permit an alternative method for supplying 2Checkout with that information in place on having to individually enter tracking information for each order”. Why did you change your standpoint on this?

5. You previously stated:
“We've been really supportive and responsive to many questions but, at the end of the process, customers who ordered and have not already canceled will receive one of two communications from 2CO:
a). We're canceling your order, or;
b). Your order is ready to be shipped -- please reauthorize this sale”.
Now the shipping notices were just sent out without any more information and money was withdrawn. Why was this changed?

Let’s continue with some current customer concerns:

6. How long time do you estimate that the shipping will take? When will you start to contact customers that have had their order marked as shipped?

7. How do you handle customers in different time zones when calling for verification?

8. How long will a customer need to wait until they get a full refund if no computer arrives?

9. If a customer claims that they haven’t received any computer, but Medison claims that they have shipped it, how will you handle it if you don’t have any tracking numbers? Let’s say that 10 customers say that they have received computers and 10 say that they haven’t.

10. If a customer receives a defective unit or feels that the order doesn’t meet his or her expectations, how will this be handled, especially when there isn’t any way for customers to contact Medison? Will the customer need to pay for shipping for returns and/or service if this is needed?

11. From where are the orders shipped?

12. How many orders will you verify before any money is transferred to the supplier? Will you halt the payment process if just one or two persons claim that they haven’t received any shipment?

Last but most important question:

13. What would make you to stop your artificial life support of this whole mess? When the customers have waited xx months for their shipments? When the first customer claims to have received something else than a computer? When the second batch of computers isn’t shipped after xx months? When you get to know that Medison can’t handle returns or service of the sold units?

And please don’t just reply with the standard “the customers’ money is safe”, “we can’t comment on this or that”, or that “we have to wait it out” for an undefined period of time. This is bigger that that. The longer you keep your support of this alive, the more you show potential scammers how easy it is to scam people (not trough you, but in general) and are enabling other companies or persons to get hurt in the meantime in other ways because they think that this is 100% legit since you still are supporting it so strongly.

Please try to understand that I only do this in the interest of the customers and consumers in general. I have absolutely nothing to gain from this personally at all, I just do it pro bono.

Regards,

Tommy Truthseeker
http://www.medisonscam.info - Medison Celebrity: Scam or just a bad idea?

Wednesday, August 29, 2007

2co comments again...

... but still doesn't say anything useful:

"I am willing to answer questions regarding 2Checkout.com, but I will not compromise our integrity. If you were a vendor of ours and I had a meeting with you, I would not put the contents of that meeting on the open forums. There is a privacy policy in place.
We do not need a tracking number to do verifications this is done by telephone.


2Checkout has not violated any international law, nor have we condoned any kind of fraud.

You as our customer are completely secure, you will receive your laptop, or you will receive a full refund."

I can't believe this. They say that they will answer questions, but they don't answer any? And suddenly they don't need tracking numbers, when they previously said that Medison was required to provide this information? Why do they change their answers all the time? I have previously thought that 2co was a somewhat serious company, but I'm really starting to change my mind.
Let's see if I can write up a new open letter with some interesting questions!

Tuesday, August 28, 2007

... and then 2co spoke!

And they got new information, that only raises more questions:

"I have spent two days face to face with Valdi going over issues that are of concern. I am hopeful that those concerns will be addressed in the near future by Valdi.
2Checkout is aware that sales are now being marked as shipped in Valdi's account and will now start the verification process. As soon as we have verified that orders are being received I will revisit this post and issue an update."


I replied with the following post:
"Have you received any proofs at all that any laptops exsist except Valdi's own Clevo with scratched of serial number and Czech keyboard?Are you aware of that customers still don't know how much shipping are and that there are NO WAY for customers to contact Medison for assistance?How will you start the verification process? Have you received any tracking numbers? When are the first laptops scheduled to be delivered?
Again, the reason why we ask YOU this is because that there is NO WAY for customers to contact Medison, so please don't just say that that this will be adressed by Medison/Valdi, since there is no way of contacting them/him for a customer."

http://www.2checkout.com/community/support/topic.php?id=214&page=5&replies=126#post-1219

Let's see what happens...

...and then there was silence...

Seems like 2co has joined the club on not answering any questions regarding Medison. They haven't commented or answered anything about the shipping notices or anything else asked on their forums since Friday. I have asked the following questions on their forum without any answers:

"kirstin said: "The order form *will* be corrected. Unfortunately, my point team on resolving many inquiries was collectively unavailable but you'll see the some presentment changes and clarification made soon."
How do you deifne soon? Almost two weeks since you wrote that now, and over four weeks since Valdi said that everyone had to pay for shipping. The only shipping option on your order page is still "Scandinavia FREE""

http://www.2checkout.com/community/support/topic.php?id=214&page=5&replies=123

and

"Is it possible to get an answer on if any orders has been marked as shipped or not? Just sound a bit strange to me since you earlier said:"We've been really supportive and responsive to many questions but, at the end of the process, customers who ordered and have not already canceled will receive one of two communications from 2CO:
a). We're canceling your order, or;b). Your order is ready to be shipped -- please reauthorize this sale.
THAT is what it all boils down to. "
A shipping confirmation without any tracking number doesn't match any of those alternatives."

http://www.2checkout.com/community/support/topic.php?id=211&page&replies=21

I wonder why they doesn't answer with just a confirmation or denial at least, wouldn't be too hard?

Anyway, three days to go until the first Medison-computers will be delivered (Valdis own words) so I wonder what will happen next, and how Valdi will get words out any further delays...

Saturday, August 25, 2007

Shipping started according to e-mail!

A few persons are posting that they have received the following e-mail:
"Hello *********

This message is to inform you that the following order has been shipped.
Order Number: ********
Order Total: 1038.5 SEK
Tracking Number: 00000000
Shipping Method: Scandinavia
Product Provided by: www.medisoncelebrity.com
Comments : Will be delivered to your home by Medison
Thank you for your order,
2Checkout.com
www.2checkout.com"

The message itself seems legit, that's just how 2co's shipping confirmations look, and the "Shipping Method: Scandinavia" is the same as it says on 2co's order page.
However; no tracking number or shipping provider is noted, and 2co them self wrote "at this time no laptops have been shipped" just one day ago.
What this means at the moment is very hard to say, because the only thing someone with access to Medison's account at 2co needs to do is:

"To mark your orders as shipped, please follow these steps:
1. Log into your 2CO Account Homepage.
2. Under “Helpful Links” click on the “Mark” link by “Mark Shipping”.
3. Choose the format you would like to search by and click the “submit” button.
4. On the Shipping Page you will need to enter a tracking number (or other text, if this does not apply).
5. Confirm that the Shipping Method is correct
6. Choose to notify the customer or not.
7. Add comments, if you like.
8. Click the “Mark shipped” button."

This brings me back to a question I asked 2co three weeks ago:

Tommy: "You say that no money are transferred to the suppliers account unless that the order is "marked as shipped" in your system. What does this check mean, is it just a box to check, or do they have to provide a tracking number that you follow up in all orders by automatic means or other?"
2co: "We will require tracking information in this case. Due to the large number of orders we will undoubtedly permit an alternative method for supplying 2Checkout with that information in place on having to individually enter tracking information for each order."

2co has also answered this previously, when confirming the fact that shipping isn't free:
"All customers who pre-ordered will have shipping costs identified via re-invoice and be asked to re-authorize the order. Free shipping may still apply to the Scandinavian orders to which it was originally intended". This has not happened and Valdi has already confirmed before that shipping isn't free to Scandinavia either. The previously reserved amount has however now been withdrawn from the customers cards according to several persons.

All in all, I would say that this e-mail makes the whole thing look even more fishy...

Edit: The orders was marked as shipped Saturday morning Swedish time.

Friday, August 24, 2007

medisoncelebrity.com updated (Updated: not)

Update: Seems like I was too quick this time, I looked at the contact page and not the support page. Might not be any updates at all as usual then ;)

------

medisoncelebrity.com is updated. No big changes, one thing I have noticed is that it now says "The phone lines are temporarly closed" instead of the stuff about the "last 24 hours" that was there before. I wonder how long time something like that can be concidered to be temporary?

Another thing that has changed is that they have removed the e-mail address to infocare, their Swedish service provider. My guess is that this either means that Infocare finnaly has canceled the (non existing) contract all together, or that Infocare simply has asked them to remove the address until any computers actually arrives to be serviced. I have tried to contact the responisble person at Infocare but not been able to get any reply yet, but I will of course post here when I have any updates!

Wednesday, August 22, 2007

Investigating Medison's past

As you might know you find a quite much "brag" about Medison's past and current business on their site. One of their triumph cards that they tell to people that doubt them is that they have been in business since 1996 and have had a successful past. On their site they even put it like this:

"Today we are operating in Europe, USA and Brazil. Our company has reached not only a brand name, but also a name that stands for quality and science. We want to continue working with this business policy and we intend to come up with new revolutionizing products and ideas. We have the experience, the knowledge and the right people for it. We hope the next 10 years will prove our concept is unique and successful."

I decided to do a background check on their history and see what comes out as true or not.
Let's start with Medison Data AB, the company that started it all. What I can find out from public records and annual reports it really wasn't any big business at all. In the annual reports you can find criticism from the authorized accountant that the company didn't pay taxes and fees in right time or at all. The company went bankrupt in the start of year 2001.

Another company that is mentioned is Givi Sweden AB. The company was created by Valdi, but it seems like there never was any business in the company at all. It seems like that the company was winded up before any annual report was handed in to the authorities, because no information can be found form official sources between the creation and wind-up of the company.

The last company I can find any information in Sweden related to Medison/Valdi is Intelligentia International AB. Like the other companies no money was ever made and the company winded up without any economical assets. The last activity in the company seems to have been in 2001 or 2002 sometime. It it's last years the company got really hard criticism from the authorized accountant because that they couldn't provide any documentation on income and expenses, that taxes and fees wasn't paid in the right time or at all and that money was missing. He even stated that the company was obligated to do a forced liquidation because of several failed equity issuance's.

After 2002 everything seems blank in Sweden at least, which seems to be correct since Valdi, the CEO of these companies moved to Brazil. After that there is several references from Medison/Valdi to different companies in other countries, but I can't find any real information on these projects. However they don't seem to have any direct relation to any company bearing the Medison-name, and it seems to be very unclear what's done in Valdis name and in the name of Medison.

My conclusion to this is that Medison was started in 1996, but has not been in business since then, and none of the companies or projects I have been able to look up has been successfully at all. Rather the other way around.

Please note that my knowledge in business English isn't the best, so please ask in the comments if anything is unclear or if I need to do any corrections!

Sunday, August 19, 2007

New Wiki about Medison

There is a new Wiki dedicated to the whole Medison circus. It's not created by me, and it seems to be a good place for those of you that not always like the tone of my voice when posting ;)
The wiki can be found at: http://medison.pbwiki.com/?l=S

Also, Medison has an entry over at Wikipedia.

Friday, August 17, 2007

Medison's forum closed

After the hacks or whatever it was, Valdi has decided to close down their forums, efficiently closing down the last option for contact with the company for buyers since they don't have any phone numbers or replies to any e-mail, or have a valid post address. It all ended with this message:

"Dear members of this group, The Medison Celebrity group has been hacked by one or more people. These people have been registring an account appearing to be the same as my hotmail address and have been posting threats in this group.
This group was started as a service to our members, customers and other people who wanted to discuss the Medison Celebrity laptop. Several topics who have not been about the Medison Celebrity laptop have been deleted over the time. Now, when the group has been hacked, and false information and threats are being spread out in my name, we decide to close down the serivce.
We can today not say if we will offer the same kind of service in the future, even if we would like to. In one way or another we still want to be open minded about giving this service to our customers.
We are regretful to do this, but we see no other solution at the moment. We do not want bad people to stop us from doing business and other people from buying a Medison Celebrity laptop.

Sincerely,
Valdi Ivancic
CEO & President
Medison Europe Limited"

Valdis Yahoo-account hacked?

Or is his mind slipping? Judge yourself:


In medisoncelebrity@yahoogroups.com, valdi_ivancic@... wrote:
YA'LL BETTER SHUT YOUR FU**ING MOUTHS!!
BEFORE I FU**ING HAVE MY LAWYER COME AND CHOP YOUR GODDAMN BALLS OFF!!!

Wait, no, I am very sorry. I did not say that. I just feel so much pressure from all of my customers from all over the world, that sometimes I say things that I really only mean to think. But really, I did not say that. Just like the computer that is the Celebrity for 150$US dollars is not the Clevo computer that everyone says. Please, just do not bother my family, or all those family of other Medison employees, no matter how imaginary they are.

http://tech.groups.yahoo.com/group/medisoncelebrity/message/272
http://tech.groups.yahoo.com/group/medisoncelebrity/message/273

Update:
As readers have pointed out in the comments, the first post was made with Valdi's original account, but the second one from a new account with a slightly different name... This only gets stranger and stranger by the minute.

Thursday, August 16, 2007

Counter added!

I just added a counter to the right that shows when the next deadline for delivery is according to Valdi. Enjoy ;)

Wednesday, August 15, 2007

The Medecin Laptop - Part 2

No, I'm still not the author, and you can read the reasons why I post these videos on the blog in the other video post ;)

Valdi applying for head of tourism

So, when you just are about to launch a giant project as a CEO and selling thousands of computers worldwide, what is the best thing to do?
Apply for a job opening for head of tourism at a Swedish county of course!

This is at least what Valdi did in the beginning of July according to the local newspaper Blekinge Läns Tiding. The article goes on about the buzz on Medison and so on, but nothing new. Someone actually posted his full application in the comments on this site. The CV is public because it's sent to a official county address, and can be handed out per request by anyone.
You can read the CV your self here:
http://img253.imageshack.us/img253/5297/valdi1jq0.png http://img253.imageshack.us/img253/4020/valdi2fo7.png http://img253.imageshack.us/img253/7999/valdi3ek4.png

One of the most interesting parts is: "CEO & President of Medison Consulting. At the moment introducing a new laptop brand on the world market, Medison Celebrity. Prospecting sales of 200.000 laptops per month world wide."
Valdi previously said that the reason that their site is badly updated, has wrong information and that the computers were late was because of the giant response on their project. The orders that they have received suddenly seems like a pretty small number if you compare them to 200 000 computers per month, why should he then be surprised?
I guess he just misquoted him self in the CV...

Tuesday, August 14, 2007

Recap: The computer

It seems like there still are some people that thinks that nothing is strange about Medison, or at least that there actually will be computers shipped. There are still news and blog posts about this incredible bargain, with no references to any of the strange circumstances that there actually are.
So I thought, why not recap the most annoying fact that has to do with the actual delivery: The computer itself!

  • The computer Medison is selling as Medison Celebrity is manufactured by the Taiwanese ODM Clevo Computer Company. Clevo's name for the specific model is MobiNote M540V.
  • The above information was not revealed by Medison, because they refuse to say who the manufacturer are because it "could damage the manufacturers relations with other partners". Instead, this was found because the specifications on Medison's site are copied directly from Clevo, including misspellings like "2.2Kg with 6 cells Lithium-lion battery".
  • Clevo is one of the lagest ODM's of laptop computers in the world, and their computers are sold by everything from small local resellers to OEM's like Alienware and other large resellers.
  • Clevo's computers are generally considered to be high quality products in the more expensive segment, and not low priced budget computers.

Now, you would think that Clevo either would say that they were the manufacturer or not saying anything because they would be under a NDA. Now, here comes the interesting part, Clevo's answers has been things like: "Hi, We believe this customer is trying to mislead the customers in Sweden. None of people in Clevo is able to provide USD 150 for that machine. We have passed this to our legal team. They will take action for this. Thanks Best Regards, Constance Lin Sales Department. CLEVO CO., ". It's not the only time they have answered it this way. To the Danish website comon.dk, they said that they believe that Medison is a scam. Another interesting quote from Clevo was "they got one pcs sample from our customer and not paid" that a poster on Sweclockers got as a reply.
Would a manufacturer really say those things about a partner, even if they were under a NDA?

Some other things that people have speculated about is that Medison could get the computers from one of Clevo's partners, or that they are from the spot market or likewise. On those theories I would just like to remind you that Valdi has said that they have orders of over 300 000 computers. That's nothing that you can get on the spot market or from a third party partner without the manufacturer knowing about it...

Some other details:

  • Medison claims that they do have margins on each sold computer.
  • Medison claims that they pay the same price for parts as everyone else.
  • Despite that it says "Specifiactions [SIC] on the laptop can change without notice" on the website, Valdi claimed on the press conference that everyone would get the exact same model as specified on their site.
  • The laptop that they showed at the press conference was the same unit specified on their website. It had the serial number scratched off, and had a Czech keyboard. This is the only demonstration unit they have.

So, if the manufacturer of the actual product say that they don't manufacture the computer for Medison, how does it all work out? And why won't they say who the manufacturer is, if the computers was supposed to be delivered today (as they were planned too) the buyers could figure that out anyway...

Delivery delayed for two weeks

As many readers have pointed out, Valdi has posted the following on Medison's "own" forum over at Yahoo:

Delivery of the first Medison Celebrity Laptops is delayed. New date for delivery is August 31, which means still within the promised time of 4-6 weeks.

Thanks for your patience.

/ Valdi Ivancic
CEO & President
Medison Europe Limited

http://tech.groups.yahoo.com/group/medisoncelebrity/message/212

I guess no one saw that coming?

Monday, August 13, 2007

First delivery tomorrow!

Yeah, a bit slow on news. With Valdi stopping his stupid press comments (and all other communication too?) nothing new gets out, and what gets out are already covered in this blog.

So, anyway, according to Medison them self the first deliveries should take place tomorrow according to their initial announcements. What do you guys think will happen?

Friday, August 10, 2007

Medison have a new shipping partner!

I noticed that Medison has removed the reference to EMEA Services on their site now since the deal was canceled. The new text reads:
"Shipping and handling is taken care of by our partner ___________ with its network reaching out over several continents."

Congratulations Medison, and let's hope that ___________ doesn't cancel the non-existing contract too!

Thursday, August 9, 2007

New legal information on Medisons site

Like some people already has noted, Medison has finally published new "Terms of use" on their site. The new terms doesn't give any clarity at all about the questions about shipping, taxes, warranty etc, just some random privacy stuff that can be found all over the net, at 2co's site for example. So just another quick copy/paste job.
Whats interesting is that Valdi, as late as of yesterday, said that they have been working together with a legal council to write new terms and other legal information. What happened with that?

http://www.medisoncelebrity.com/legal/privacy/

Medisons service partner sceptic

A reporter at "PC för alla" has yet again spoken with Medisons service partner Infocare. They are quite sceptical towards Medison and have given them two to three weeks to come up with proofs that there actually are any computers. They also say that their condition towards being their service partner is that they won't need to take any economical risk at all, i.e. not have any stock of spare parts etc.

The most important part in this article is that it seems that not even their key partners has seen any real proofs that there will be any computers...

http://pcforalla.idg.se/2.1054/1.115831

Medison stops talking to media

In a press release today, Valdi writes that they will stop talking with media since they have destroyed their relations with several partners.
Valdi, maybe you should put your cards on the table instead of speaking so much bullshit? That should lessen the speculations if you actually for once could say something that is true and that can be verified by facts.

The full press release:

"Medison Press Release August 9th 2007

We at Medison have been very generous talking to the media,answering questions when we have been able to do so and kindly asked to leave out people and companies who have no insight into the Medison organization and the Medison business plan.Unfortunately this has not been respected by some individuals and also some journalists. Their actions have lately even ruined important relationships for Medison.Therefore we see no other way than to stop answering questions temporarily from media and we see no better way to answer the critics and rumours than simply do our best, which is delivering our product to our customers. In the very beginning, that is what we intended to do all the time and the Medison business idea always was to do this for its customers.

Sincerely,
Valdi Ivancic
CEO & President Medison Europe Limited"

http://tech.groups.yahoo.com/group/medisoncelebrity/message/123

Wednesday, August 8, 2007

Todays articles

So, today Jnytt published two articles on Medison/Valdi with some semi-new stuff. Since the articles already are translated, I will just post the most important things and my views of them.

  • The quote that was reported as a misquote was misquoted. See the earlier post about this. Now Valdi claims that either he never said to "PC för alla" that he was misquoted, or that it was a misunderstanding, or that he "said the wrong thing". Tommy's notes: There is however no details on why he made the original statement, including the part with the server upgrade that never was needed since the low traffic doesn't need it. I have also had an conversation with the author at "PC för alla" and he claims that it is a 100% correct and exact quote from Valdi that they published.
  • Valdi again claims that they will pay VAT/sales tax in every country, but no other import fees or taxes. Tommy's notes: This means that the money they get from each sold computer to for example Sweden is $120, since our VAT is 25%. That should, except 2co's about 10% fee, also cover all other expenses in addition to the manufacturing price. Remember that Valdi has said that they actually earn money from each sold computer...
  • Shipping is extra and should maximum be €25. However, this price was used after discussion with EMEA Services, that no longer wants anything to do with Medison. Tommy's notes: There is no mention if €25 is only for Sweden or all countries.
  • Valdis answer to why not all fake partner ads where removed at once when they were notified about them, but rather first after every individual company contacted them and asked for removal is simple: Because they didn't have time! Tommy's notes: Wouldn't it be faster to remove them all at once, instead of waiting for all the calls and editing the page five times extra??
  • Valdi uses 2co's ability to cancel orders as an excuse to not have correct information on their own site from the start. They do not know when the site will be updated with correct information.
  • Valdi still doesn't know, with a week left to the first shipment, how or from where the computer will be shipped.
  • Some computers will be assembled by Mastiff Technology in Brazil. See below post on this.
  • Valdi says that the discussions on his and Medisons trust on the Internet takes up too much of his time, and considers to stop talking to the press. Tommy's notes: One start would be to fix the site, and to show something real about the computers...

Article 1

Article 2

Translation

Request for help

Hey everyone, I'm working on translations and research on today's articles about Medison, this will be posted later tonight CET.
In the meantime I would like you to help to find a company called "Mastiff Technology". It's supposed to be located in São Paulo, Brazil. This is the partner company that is supposed to assemble Medison's computers according to Valdi, but it's hard to validate if this company exists or not. Anyone who can help?

Tuesday, August 7, 2007

Medison's shipping company cancels partnership

"IDG/PC För Alla" now writes that they have contacted the CEO of EMEA Services that is stated on http://www.medisoncelebrity.com/ as their shipping partner. They say that they only have had initial talks with Medison, but now has canceled the partnership completely. This is due to "Commercial reasons". PC För Alla has tried to contact Valdi for a comment, but has been unable to reach him.

http://www.idg.se/2.1085/1.115657

Update: Jnytt also verifies this, and adds a comment from EMEA Services CEO that Valdi was "chocked and sad" when he was informed about them canceling the deal.

They also write that they will publish an article tomorrow with an interview about the false hit ratings, and that interview was made before he got the words from EMEA Services.

http://www.jnytt.se/Read__9781.aspx